Customer Testimonials
I had a very disappointing experience with this car dealership. From the start, it was clear that their priority was not customer satisfaction but maximizing their own profits at my expense. They attempted to significantly overcharge me for the vehicle I was interested in, while offering an unreasonably low value for my trade-in. It felt like they were deliberately undervaluing my car to inflate their gains. To make matters worse, they were not transparent or fair in their financial dealings. They manipulated the numbers and presented confusing financial terms that were clearly skewed to benefit them rather than reflect the ...
Took my car in Friday July 26th to Adrian and Joe in service to take a look at the leather to see if Porsche would cover the replacement of what I thought was premature wear as car is a 2024 Cayman S obtained March from another dealership new. Regardless of dealership purchased at was trying to get Porsche to cover it and dealership would be reimbursed. I was suppose to hear back in a week that time came and passed then they said the following week I would hear back and you guessed it that passed and gave a call today 8/12 ...
This is the Porsche dealership that every enthusiast should deal with. Porsche Certified Brand Ambassador, Robert Kearney has assisted me in ordering all the extras the way I wanted them. Business Manager, Ed Trombley is the best at describing the programs offered to protect my 911 investment. He also has an awesome desktop paperwork presentation. I never felt pressured or uncomfortable. Instead I was made to feel like a Valued Customer! Bill S.
Worst experience ever. One minute they tell you, you have a deal after they run your credit and you figure out the financing then they tell you the car is sold. My only assumption is that someone came in with a better deal. Stay away from these guys. They don’t want to build a long relationship with their clients. They want the quick buck. This dealership was so much better when it was owned by Reeves. Since Morgan auto group took over, it is all about the dollar. Go to another Porsche dealership. Read the negative reviews on Google. ...
11/10 Experience with Porsche Tampa, and a huge thank you to Eric Kozuh! I had been looking to trade in my vehicle for a 4x4 SUV for quite some time. We stumbled upon a gently used Lexus GX460 located here. We live about 3.5 hours away in Amelia Island, but the pricing on this flawless vehicle was too hard to pass and well worth the drive. Upon first communication, Eric quickly met and exceeded our expectations as (long distance) buyers. He cut straight to the point in negotiating final numbers, had my trade in value secured, and even stood in the rain ...
After reviewing several car models I chose the Porsche 911 Carrera. I chose Eric Baumann from the sales team. Great choice! All of my questions and concerns were addressed through messenger. When I arrived at the dealership to place my order all pricing and fees were the same as quoted. The following day Eric notified me that the dealership had received an allocation for a 911 Carrera and my order was placed. Car to be delivered in June. This has been a great experience, I feel like a valued customer.
Driving from Monthomery, AL to Odessa, Fl, we encountered difficulties after we crossed into Florida. Temp gauge went to the max and a red warning light came on. We stopped, checked the coolant, which was down. We added just over a gallon, let the car sit and cool down, and then got back in the road. We got gas in Perry and there were no problems. When we got near Weeki Watchee the temp gauge maxed out again. We stopped in a lighted parking lot, checked the fluids, and called the insurance company, who dispatched a wrecker. Within an hour ...
This place has some incredible people working for it and they are really passionate about the customer experience. Thank you Laine, Krista and Dennis for always taking good care of me. Client for life here and you should be too.
We were in route north on I-75 on our way to NC when DEF warning lights came on. We called Porsche Tampa and Ryan helped us get to the dealership. The problem was diagnosed but part was not in stock. He gave us a loaner vehicle to get us back home(2 hrs south)- and wait for the part to come in. Very professional, polite and helpful. Helped us make the unfortunate situation tolerable.
Too much of a disconnect between sales and finance team. Sold me a used lease at new car full price. Resent documents via email but never the correct and original agreed upon price for the lease. I feel duped by the entire sales team and especially finance. They went "radio silent" after I made the complaint about the pricing being wrong. I love driving the car but this completely ruins the experience of my first porsche. I will not be going back to this dealership for anything!
This is my 3rd purchase from this dealership. I will continue to recommend them as their personnel and service are outstanding. Eric Kozuh is a consummate professional who informed me of inventories several times over the course of 6 months until we found exactly what I wanted. Thank you Eric and Porsche of Tampa.
Very transparent and professional sales experience. Alex was straight forward and caring through the process. I recommend this dealer and sales person.
Had an amazing experience with Eric! He was very professional, kind and helped me find the perfect car that I am in love with!
Great dealership but the new car was stuck six weeks at the Jacksonville import terminal and delivered six weeks later than what was indicated by Track Your Dream and Porsche never explained why the car was delayed which was frustrating.
Very pleasant with no hidden fees. No pressure and when I remotely asked for a quote OTD, I received it within minutes. When I went into the dealer the quote was exactly as written. Usually dealers will try to change the terms when you go into see them.
Our salesperson Eric was incredibly helpful and Porsche Tampa sold us a fantastic car!! Will plan on buying here again!!
Excellent service every time these guys always take good care of.me and they’re very professional
Superior product , professional staff , no pressure sale . Product expertise which all combined provide a favorable buying experience
Excellent experience with the dealer on the complete transaction. Follow-up was good and they use the most up to date document software which made the closing process easy.
Purchase was an overall good experience. Found out after I received the vehicle that there was some body repairs done that were not noticed in the pictures. Vehicle was shipped to home in Illinois which took one day longer then expected.
The customer service is impeccable. Kind and helpful employees. Sales and service people making sure you’re taken care of.
Great service from the staff and i really appreciate the loaner car program word 15
Prompt, professional and excellent communication. Took care of the issue w a smile! Very accommodating!
Very happy with my service rep Mike Deleon, technician Torsten Hindrichs , his in service video and overall experience. My 911 is back to running super ! Thanks guys
Quick appointment time and vehicle was ready earlier than promised. I liked the ability to text my advisor for updates and questions. However, I would like them to send video shots like they do at BMW that shows the repair area,
Interim service was supposed to be performed in 8 hrs. Vehicle was brought in at 8:00a on a Friday & wasn’t ready until Monday morning at 10:00a … didn’t have our vehicle for the entire weekend.
As per usual, another exceptional customer service experience! Our Macan came back pristine and running like a top!
A great purchasing experience...we got a car we love from a dealership that earned our business
Great follow up from Eric and quick turnaround on acquiring my new Taycan. Thanks to all that helped.
An unexplained electrical problem resolved quickly and service (tow truck) with my car exceptional. low clearance garage where stalled car was located was no issue as we jumped started the trunk (loss of battery) and then jumped the Porsche 911 to be able to drive from garage and then send to dealership. Seem less
Dean king was the best and so patient with me through every step of the way. Ed, Jose and Donavan were super helpful in making the process of purchasing a car so smooth and quick. Great service!
Unfortunately I went in for a nail in the tire and the wrong tire was replaced. Although I value having a new tire, for a tire that was not leaking , the trip and time spent was inconvenient as well as made me doubt the technician did a full inspection of my car. The nail was extremely obvious and not possible to miss! Side wall, inner nail. Any other time, service has been amazing, but this time left me with doubts on the quality and focus of something so simple and hard to miss - if my car was up on ...
Great service as always. Michael DeLeon gave me a unbeatable price on Michelin Pilot sport 4s for my turbo S.
Eric and Noor were both very professional and knowledgeable, a pleasure to work with, we could not be happier.
I totalled my 2014 Honda Accord by hitting a deer. My insurance compny would only pay for the cost of a rental for 7 days. I knew what I wanted as my next vehicle, it was just impossible to find. Until I saw it on a popular App. Porsche Tampa and EJ, specifically, made the car buying experience quick and simple. I love the new car and have already referred another potential customer to the Dealership.
Gregory Cataldo is an excellent communicator and service manager. Thank you Mr. Cataldo for assistance.
People make the business what it is. If possible, ask for Bill Smith to be your service rep. Not that there is anything wrong with other employees, but I've known Bill for many years, and he makes a huge difference. Overall, very satisfied with the service both times I went to Porsche Tampa. Knowledgable reps, quick and painless service.
Great communication and service. Car was ready when promised.Michael always goes above and beyond!
Our first Initial service at this location was great but when we got our car back from service, found out that our 911 Manual Book was missing. After two days going back and forth with our srvice advisor, with no luck and a lot of apologies, we now have no Manual Book for our 911. Tampa Service Dept. did not even offer to replace it. So, we decided not to have our 911 serviced there any more. Our new service Dept. is now Clearwater Porsche (previously Bert Smith Porsche) at their newly built (2022) hi tech facility in Clearwater.. We chose Clearwater Porsche because ...
Guys came to my office and picked up my car and left a new loaner. Reviewed all necessary items for my vehicle and returned to my office next day. I invested zero minutes in that service- awesome!!
Convenient and good quality work but expensive. Friendly staff, loaner vehicle nice. Service e follow up is exceptional
Super professionals, fast and the must of all helpful. My expedite was as flawless as I can gets. Thank you
The Finance person was not good at all! Very disappointing experience with her!!! stay away and go to different Porsche dealer.
The team is outstanding. Scott was a great salesman. Mike is a super service rep.
I only had dealings with Greg so I don’t know about the other people. All was great, the price was ridiculous. Thank you
The service department always goes above and beyond what the are supposed to do for me .. I will always take my porshe back to them ...
They may cost a little more, but I want the best for my car. Porsche dealer does a good job
It was amazing from the moment we arrived to the moment I left with my new Porsche. Scott was there the entire time and ensure that I didn't have to worry about anything. Once a received my vehicle he explained everything, once again and make sure that I was really safe before I left for home. Everyone of the staff checked on me at least once, it was a great experience
Was very good service to Porsche Cayenne I was waiting till I change the oil and check my car and I also clean the car so I have a good day experience and I recommend everybody to come to the porch and make sure I get good service I was there
The service was very good. Had a pleasant experience. He explained everything in detail. I would recommend this dealer to family and friends.
We are always, always treated like royalty no matter what the reason is for our visit.
It was really nice and professional Great people great customer service I'm so happy to deal with this dealer I got my full service with no problem very very nice professional acting
Anthony Lugo was excellent explaining all the features of my first Porsche and did not pressure me one bit. I look forward to next one from him in the future. Everyone I dealt with at the dealership was top notch and super helpful.
I have tried 4 different Porsche dealers for service, Tampa Porsche is far and away the cream of the crop. This is the only dealership that I bring my Porsche to. My service adviser, Greg Cataldo, is on top of all aspects of the service experience. The technicians are top notch, loaner cars are available and the waiting area is comfortable. I have even stopped by unannounced for a minor problem and it was immediately addressed by Greg and the service manager. These are people who care about what they do, and how they treat their customers!
Very good but very expensive. The loaner car arrangement is top notch. I would recommend to others
Excellent costumer service. Very friendly staff.very easy in and out service, would definitely recommend
Great customer service, good communication via text and great job. I highly recommend this dealership. Thanks Bill
Bill Smith gave me exceptional service from the first phone call. He checked availability on tires I needed and secured a loaner (all on the same day). Service was completed in a timely manner and the video sent to me was awesome. Pick up next day was efficient and quick. Your service valet (didn’t get his name) is so courteous and helpful. I’m extremely pleased with your service department and staff. Thank you for making my experience enjoyable!
Great ease in making service appointment, knowledgeable and pleasant service advisor Bill, car serviced properly, comfortable waiting area. Thank you!
Salesman Eric was very good. Finance person was not very good at all! Very disappointing experience with her. Would wecome an opportunity to discussthis further by phone. 813-857-8481
It was quick and done in a short time. It was done before noon. Thank you.
Great service! Mike was very helpful and communicated well. Thanks for the great service you gave me! I shall return.
Great dealer, professional staff, great waiting area and worked hard to get me a nice loaner car!
Professional, kept us informed all along the way, provided video record of services performed. On budget.
SERVICE DEPT DID WHAT WAS REQUESTED. IE AN OIL CHANGE. EXPECT S 2 PLUS HOUR WAIT NOT COMPLAINING. NICE WAITING ROOM
Best service I’ve ever received at a dealership! I would highly recommend this dealership to everyone
Great purchase experience. Thank you Eric, Jose, and Ed. This was an out of state purchase and you guys made it so easy and simple
Porsche of Tampa is the pinnacle of customer service from the sales department (especially Scott) to the service department. Can't wait to order my next car.
Mike Deleon and Alex are so amazing in their thoroughness and professionalism. I am so very grateful that they are my service team in differing ways and just appreciate their attention to detail. THANK YOU SO VERY MUCH !!!
Great service and communication. Greg always goes the extra mile. Very professional. He made sure I had a loner car in case my vehicle took a little longer than promised.
Excellent to work with and response. Having a Porsche loaner car was important to me
Ryan Gannon informed me of the work that's was needed and Sam sent me a video of my car in the shop once the work was completed. I picked up my car later in the afternoon. Great customer service.
Our experience was wonderful we will definitely be back to purchase another vehicle A sales person was outstanding
I received great service and found they were very efficient. They also got my car back to me quickly
They made the recall correction on my car in a timely manner and it was completed with no issues. The service rep Gregory was friendly and professional. The facility was clean and well managed. Great all-around!
Tampa team is awesome! I received great service from Ryan! I look forward to returning in the future.
Great experience with the purchase of my first Porsche. I will definitely purchase another in the future
Everything was on time, issue was addressed - friendly staff. Good coffee. Noting could have been done better. Thanks!
Work done properly and politely. I was offered a loaner so I wouldn’t have to wait. As it turned out they needed my car for 2additional days which made it very convenient for me.
It is always a pleasure to work with Greg in the service department!!!!! Repairs usually exceed my expectations!
Everything went smoothly! Staff were great. No issues to note. Wait time was reasonable. Great job. Thsnks
Professional, knowledgeable, personable, and excellent mechanical service. Couldn’t be any better. Michael went above and beyond expectations.
Overall, the entire experience was just disappointing. There wasn't a "problem", but it's not what I expected from my first service with a Porsche dealership. Visits to local Toyota, and Honda dealerships, are actually always much more pleasant and personable/pleasant. I'd likely go back to Porsche of Tampa to buy another car, because the sales staff was amazing, but my 1st service wasn't up to par at all. A few reason why below: 1. Had a 1pm appointment to drop off the car. I was told the later in the afternoon, the better. As ...
Our service rep Denis Danan was awesome as usual. We had to get a second key made for our car and we were in and out in no time. Great service.
Repair was done quicker than originally quoted. Service team always delivers high quality service for my Boxster
Service is always great. Thank you for all you so to make the customer experience amazing!
Excellent communications about the repair. Thank you very much, we appreciate your efforts with a suppky line issue.
Awesome service. Dennis made us feel at home. We just purchased our Cayenne and Dennis put us at ease from beginning to end. The service check up was a wonderful first experience
Im very happy with the service I received, I was kept informed via text, calls and even a video from the mechanic. And my Cayman runs fantastic 🙂
They marked up parts 62% over what other DEALERSHIPS nationwide are charging. Other Porsche dealerships charging $1076K for inner and outer tail light on Cayenne. These guys charged $1753. You know these other dealerships are making money on their $1076 price, but apparently that's not enough profit for these folks. They then bomb you with multiple requests for feedback on the service experience but don't respond when you take the time to provide it. $150k gets you a great vehicle, and good warranty service, but once your warranty has expired do yourself a favor and find yourself a good independent who ...
My appointment was with Service Advisor Ryan everything was checked as stated by Ryan. My Porsche was returned clean as Ryan had promised it would be. Waiting area was clean and well stocked with snacks and reading material about Porsches. All in all a great experience.
Friendly & courteous. Explain in detail about the deals and services. Knowledgeable about the incoming products
I visited Porsche Tampa last week for my annual inspection..Ryan the service advisor was extremely efficient and professional.No improvement needed !
They were very quick in getting me a loaner car and the work they did was quality.
Scott Mordue was great. Man of his word- no easy to find in this world
Great communication, follow through and overall service. Mike was a great advisor and came through for me.
Friendly,courteous, respectful staff. Relaxing environment/atmosphere. Waiting time kept as promised. Receptionist helpful and friendly.
Prompt and courteous service. Valet service made it convenient to drop off car at dealer.
Excellent service. Bill was professional and courteous. My car was well taken care of. I highly recommend this dealership
Best dealership and service! I love the team and customer support! Thank you guys for all you do!